Support from DBS Studio:

Main Support mail: support@dbsim.com

Backup Support mail: dbsstudio@gmail.com

DBS Studio Official Blog

FAQ from DBS Studio:

If you not have answer after long time (amount 8-10 hour) - please use Backup Support mail for contact with DBS Studio. If possible - dublicate mail from free Google Mail service (some free mail servers listed in global spam-list and mail from this servers cannot be delivered to DBS Studio mailbox).

If you use web-based mail for activation - use Offline way of activation (that save request into text file) and send activation request file as attach.

On some software configuration need install VC2005 SP1 runtime from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&DisplayLang=en

For Flight Simulator X with Service Pack 2 (Standart or Deluxe) patch not needed.

5. New Activation Guide for DBS Studio products

6. Support rules for DBS Studio products, purchased on IGFly:

Please describe on Subject string product name (WalkAndFollow, VarView, Profile Radar), and on top of mail body write name/mail/date/order number, used when purchasing of product.
For activation must be used mail from Support page instead of IGFly address.

7. W&F 2004, Spontaneous scroll: solution

In file <simulator folder>\DBS\Dbs.WalkAndFollow.ini in section [Common] change parameter IgnorePOV from 0 to 1

8. Profile Radar (FS2004 version) Patch for compatibility with Windows Vista (102 kB)

9. Walk And Follow FSX Patch 1.0.0.3 for compatibility with Windows Vista and solve problem with widescreen monitors (246 kB)

10. Update #1 for DBS TCAS (FS2004 version and FSX version)
Fixed bug in DBS TCAS "Add to Panel" function.

11. Update #2 for DBS TCAS (FS2004 version and FSX version)
Updated conditions for "Clear Of Conflict" sound, fixed bug with tcas adding to panels with big numbers of sections.

12. Update for DBS Yak-40 Airliner FSX and for DBS Yak-40 Standalone Panel (FSX update and FS2004 update)
Features of this update:
TCAS (adjustable brightness of display, 10 NM range, voice resolution commands). To make TCAS display bigger - click on TCAS display center.
Dual altimeter (meters/feets) for international flights. To switch between meters/feets click on altimeter's center.

13. Update for DBS VarView (FSX version)
Fixed some problems with windows initialisation, now supported new variables/key-events of FSX SP2/Acceleration Pack

14. Update 1.6.0 for DBS Airport GPS FSX and FS2004 version
Transparency processing BGL scenery files, while scenery files loading to simulator - not needed run Database Update Tool after append scenery to simulator;
Automatic implementation to panel while aircraft loading by simulator - not needed more install GPS to panel.cfg for every aircraft;
From previous updates:
Airport traffic indication (blue symbols - aircrafts, green symbols - automobiles)
Access to "Route To" function direct from GPS window;
"Route To" menu command automatically open GPS window;
"Add To Panel" menu replaced to "Open/Close GPS Window" (menu command open or hide GPS window);
Updated visual elements on GPS window
For FSX/SP2/Acceleration Pack or FS2004/SP1 only!

15. Update 1.3 for DBS FollowMe Service
Transparency processing BGL scenery files, while scenery files loading to simulator - not needed run Database Update Tool after append scenery to simulator
Menu "Addons/FollowMe Window" to open main dialog window without keyboard shortcuts
Setting dialog to adjust car speed, car distance, car type, keyboard shortcut
For FSX/SP2/Acceleration Pack only!

16. Updates in protection system for new customers to simplify the activation:
v. 1.3 for DBS Universal TCAS FSX version
v. 1.3 for DBS Universal TCAS FS2004 version

17. Terrain Map Update 1.0.2:
Updated automatic implementation to compatibility with Profile Radar and next updates for DBS Studio products.
Download for FSX and FS2004